Introducing Treats by TrulyScrumptious! We offer the best of both worlds. “Made-to-order” cakes, yet, available in a retail environment.
Our philosophy – Fresh is Best. Dedicated to delivering quality, we produce everything using fresh, premium ingredients.
How do I place an order?
Ordering cannot be any easier
- Step 1 – Login
In order to facilitate the ordering and payment process, we will require you sign up as a member. Don’t worry – registration is short and sweet.
- Step 2 – Choose your Item
Click on your chosen item and fill in the details in the fields provided.
- Step 3 – Check out
MolPay and PayPal is our preferred secure online payment method. After you have checked your order, just follow the payment instructions, completing all the required fields.
- Step 4 – Order Confirmation
Once your order has been placed and your payment accepted, you will receive an email receipt. Your order and delivery will then be completed and dispatched using the details supplied.
Queries: for assistance or advice or if you have a question concerning any aspect of your order or our products, please contact us at any point.
We respect your privacy and do not to share personal details with any third parties. However, we would like to stay in touch with you, keep you up-to-date with seasonal baking, special offers and all our exciting news – just give us permission to do so.
Do I need to give advance notice?
As our treats are freshly made to order, you will need to place your order ahead of time.
[See our schedule – add this in as a drop down menu]
For large orders (i.e. > 10 items), please email us at firstname.lastname@example.org with your requirements and we will contact you to help you with the order. Do allow at least 7 working days advance notice to avoid disappointment.
Can I pick up/have my cake delivered?
You can collect your cake from our TS Kitchen located at
21 Jalan Ungu U9/37
40150 Shah Alam
Kitchen is open from 10am to 5pm (everyday except public holidays)
You can also choose to have your cake delivered. Currently, we offer a delivery service in and around the Klang Valley (Please see map for areas covered). However, please be informed that we are only able to deliver on a best efforts basis and deliveries shall be subject to a minimum fee of RM20 per delivery. Delivery times are as follows:
9am – 12pm & 1pm – 4pm Everyday except public holidays and black out days.
What if I need to change or cancel my order?
We are able to accommodate changes in the order relating to the delivery time, date and recipient address only, subject to the changes being made at least 5 days in advance.
Once an order has been placed and payment taken, we are unable to accept cancellations.
TrulyScrumptious! strives to exceed customer expectations and our online sales are no exception – we want you to be delighted by our product. However, if for any reason you find our product or service falls below these expectations, we will endeavour to rectify the situation and put matters right as quickly as possible.
What if I have dietary requirements?
Some of our products contain nuts as an ingredient and where this is the case, it will always be clearly stated on the menu. Please note that although a product may not contain nuts, all items are made in a kitchen that handles nuts.
All products are made from Halal certified ingredients and are made in a Muslim kitchen. None of our items contain alcohol.
All our products contain eggs and gluten (unless otherwise stated).